Verda Privacy Policy
Verda ("Verda", "we", "us", or "our") helps people, creators, brands, and platforms verify where digital content comes from.
This Privacy Policy explains:
- What personal data we collect
- How and why we use it
- When we share it
- The choices and rights you have
If you have any questions, you can always contact us at bd@verda.ai.
1. Who we are and scope of this Policy
Verda provides tools and services that:
- Verify the identity of people and organizations
- Link verified identities to their online presence
- Apply secure watermarks or fingerprints to media
- Allow others to verify whether media is linked to a verified identity
This Privacy Policy applies to:
- Visitors to our websites (for example, verda.ai)
- Users who create a Verda account
- People who apply for verification
- Individuals who interact with our services through partner platforms or integrations
It does not cover how third-party platforms (such as social networks or websites you connect to Verda) handle your data. Their privacy policies apply in those cases.
2. Information we collect
2.1 Information you provide to us
We collect information you choose to share with us, for example:
- Account and contact details
- Name
- Email address
- Password or login credentials
- Organization name and role
- Identity and verification information
When you apply for verification we may ask for: - Government issued ID details (for example, ID number, expiry date, date of birth)
- Selfie or face image to compare with your ID
- Company registration details and official documents
- Proof of ownership of domains or social accounts
- Profile and public information
- Display name, handle, avatar or logo
- Bio, links and other information you choose to show on your Verda profile
- List of connected accounts or channels (for example, social media @handles, domains, newsletters)
- Content and media
- The media you choose to process or fingerprint through Verda (for example images, videos, audio or other files)
- Metadata associated with that media, such as titles, descriptions or tags
- Support and communication
- Messages you send to our support team
- Feedback, survey responses or bug reports
- Other information you share when you contact us
We use this data only to verify identity and to keep an audit of that verification.
You may choose not to provide some information. In that case, certain features (for example, identity verification) may not work.
2.2 Information we collect automatically
When you visit our sites or use our services, we automatically collect some information, such as:
- Device and usage information
- IP address
- Browser type and settings
- Device type and operating system
- Date and time of access
- Pages viewed and links clicked
- The features you use and how you interact with them
- Log data
- Authentication events (for example, login, logout, failed login)
- API calls and integration events
- Verification checks and their status
- System errors and diagnostic information
We use this information to keep our services secure, understand how people use Verda, and improve performance.
2.3 Information from third parties
We may receive information about you from:
- Identity verification partners
Service providers that help us check IDs, documents, or business information.
They may share verification results (for example "verified", "failed", "needs review") and supporting data as needed. - Connected platforms and integrations
When you link Verda to another service (for example a social network, content management system, or publishing tool), that service may share information such as: - Your username, display name or profile URL
- Basic account details and settings
- Links or metadata about content that should carry a fingerprint or watermark
- Partners and customers
Platforms and organizations that use Verda may send us: - Technical identifiers related to content or users
- Metadata needed to check whether content matches a fingerprint
- Reports of suspected misuse or abuse
We use this information only for the purposes described in this Policy.
3. How we use your information
3.1 To provide and maintain Verda
- Create and manage your account
- Verify your identity or the identity of your organization
- Connect your profiles, domains, and channels
- Generate, store, and apply fingerprints or watermarks to your media
- Allow others to check whether media matches a verified identity
- Provide customer support and respond to your requests
3.2 To secure our services and prevent abuse
- Detect and prevent fraud, impersonation, and misuse
- Investigate suspicious activity or security incidents
- Enforce our Terms of Service and other policies
- Protect the rights, safety, and property of our users, partners, and the public
3.3 To improve Verda
- Analyse how people use our products
- Test new features and product changes
- Monitor performance, reliability, and usability
- Develop new tools around identity, watermarking, and verification
Where possible, we use aggregated or de-identified data for these purposes.
3.4 To communicate with you
- Send service and transactional messages (for example, verification status, security alerts)
- Share updates about product changes, new features, or policy updates
- Provide onboarding, tips, and guidance
- Ask for feedback or invite you to research sessions
You can opt out of most marketing emails by using the "unsubscribe" link in those messages.
4. Legal bases for processing
If you are in the European Economic Area, the United Kingdom, or another region that requires a legal basis for processing, we rely on:
- Contract
We process data to provide you with the services you request under our Terms of Service or other agreements.
- Legitimate interests
We process data to secure our services, prevent abuse, improve our products, and communicate with you about Verda, in ways that do not override your rights and interests.
- Consent
In some cases we rely on your consent, for example for certain marketing communications or optional data collection. You can withdraw consent at any time.
- Legal obligations
We may process and retain certain information to comply with laws, regulations, or lawful requests from authorities.
5. International transfers
Verda is a global service. Your information may be stored and processed in countries other than where you live.
When we transfer personal data from the European Economic Area, the United Kingdom, or similar regions to countries that do not have equivalent data protection laws, we use appropriate safeguards, such as:
- Standard contractual clauses approved by the European Commission
- Other legal mechanisms recognised by data protection authorities
You can contact us for more information about these safeguards.
6. Data retention
We keep your personal data only for as long as needed for the purposes described in this Policy, including:
- To provide and maintain your account and our services
- To comply with legal, tax, and regulatory requirements
- To resolve disputes and enforce our agreements
Retention periods depend on the type of data and how you use Verda. For example:
- Account and profile data is stored while your account is active
- Identity verification records may be stored for a longer period where required for security and audit purposes
- Log data is kept for a limited time to support security and diagnostics, then deleted or anonymised
When we no longer need your data, we will delete or de-identify it.
7. Cookies and similar technologies
We use cookies and similar technologies on our websites and services to:
- Remember your preferences and keep you signed in
- Understand how people use our products
- Improve performance and security
You can control cookies through your browser settings and other tools. Some features may not work properly if you disable certain cookies.
We may provide a separate Cookie Notice with more details about the types of cookies we use.